Answers a minimum of 11 calls per hour resolving moderate to complex issues Schedule and verify appointments in clinical information system Verify and update patient demographic and insurance information Send and receive tasks to Provider offices to assist patient with access to medical care Receive and process; expedite, stat and at risk referrals Contact patients to adv

Treating and managing patients with hematology and oncology diseases according to standard methods and techniques in outpatient and inpatient settings Clinical Knowledge Demonstrates knowledge of etiologies, risk factors, pathophysiology, presentation and epidemiology of medical conditions Performs history and physical assessments of patients that are accurate, complete,

Enter prescriptions and verify appropriate and accurate information Contact patients, pharmacists and doctor's offices to resolve claims issues Process prescriptions (from intake to order completion) Resolve customer issues; ensuring accurate information is provided You'll be rewarded and recognized for your performance in an environment that will challenge you and give y

Greets and prepares patients for examination, explains specific procedures to be performed Performs screening or diagnostic mammography exams using excellent positioning and exposure techniques and examines developed films for technical quality. Follows written order or self referral policy Conducts quality control tests following ACR, Manufacture Quality Control Manuals

Primarily answering prior authorization with inbound calls (up to 50 to 70 calls per day) from providers/members as well as research and resolve formulary and benefit issues using the appropriate reference material Process authorizations through various computer systems and use of job aid/policies/procedures ensuring the accuracy of all data and updating as necessary Have

Provide exceptional service to all customers Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct in IDX and update as necessary Collect appropriate co pays and adhere to all cash handling policies Schedule appointments as necessary, verifying correct visit type and primary care provider Responsible for

Rapidly formulate a differential diagnosis from assessments conducted within the clinic setting Interpretation of tests Counseling liaison to women's support group programs Will conduct breast exams, gynecological disease and treatments, including prenatal care; colposcopy; placement of IUD's and general OB/GYN office procedures Develop and implement treatment plans for p

Organize and provide home care services including medication administration, education and wound care among other responsibilities Coordinate with the RN supervisor to assure the client driven plan of care strives to meet positive outcomes through on going evaluation using evidence based practice Making certain the home care provided is compliant with state and federal re

Answers all phone calls from 3 phone ques (scheduling, high priority, and overflow) Intakes all demographic information for new patients Updates demographic information for existing patients Collects insurance information Requests medical records from the pcp/hospitals/referring physician for new patients Schedules/Reschedules/Cancels patient's appointments for multi loca

Coordinate with the RN manager to assure the client driven plan of care that strives to meet positive outcomes through ongoing evaluation using evidenced based practice Making certain that hospice care provided is compliant with state and federal regulations (documentation and delivered) through participation in chart review and following established process Participation

(In order of importance, describe 4 8 primary duties including what is done and why. This is not a list of every activity performed. It is a summary of the most important tasks and their expected results) Following physician's orders, performs clinical assessment and diagnostic sonography examinations. (OB, ABD, Small parts, and Vascular) Uses cognitive sonographic skills

Collection and documentation of patient information to include vital signs, chief compliant, review of medications, allergies health risk screen information, status of extended care benefits and other services Provide clinical intervention such as drug administration, treatments, and procedures as ordered by provider and within scope of practice Assist with phone calls an

Collection and document of patient information to include vital signs, chief complaint, review of medications, allergies, health risk screen information, status of extended care benefits and other services Assist with phone calls and messages. Document all calls and actions taken Participate in monitoring patients with chronic disease and extended care benefits including

Greet and check in patients for urgent care and imaging appointments Provide excellent customer service, responding to complaints and offering service recovery as needed Ensure accurate demographic entry, primary care physician (PCP) capture, and insurance eligibility Collect copays, handle cash, enter charges, and maintain Payment Card Industry (PCI) compliance Handle an

Will collaborate and work closely with Optum SNFists and facility personnel. Manage intake of SNF members Work with SNF facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Document and assist the clinical staff wit